This page sets out the terms on which you may
access and make use of our website [www.Ranker.lk] (the "Site").
Please read these terms of use carefully before you start to use the site. By
using the Site, you indicate that you accept these terms of use and that you
agree to abide by them. If you do not agree to these terms of use, please
refrain from using the Site.
1. ACCESSING THE SITE
2. ACCOUNT SECURITY
3. RELIANCE ON INFORMATION POSTED
Materials posted on the Site are not intended
to replace formal, school based education. We therefore disclaim all liability
and responsibility arising from any reliance placed on such materials by any visitor
to the Site, or by anyone who may be informed of any of its contents.
4. THE SITE CHANGES REGULARLY
We aim to update the Site regularly, and may
change the content at any time. If the need arises, we may suspend access to
the Site, or close it indefinitely. Any of the material on the Site may be out
of date at any given time, and we are under no obligation to update such
material. Also address changes to the law or regulatory changes to
functionality offered through the service. Therefore you must look at the TERMS
on and off to check for such changes.
5. RANKER.LK ACCOUNT
6. RANKER.LK ‘SISU SAVIYA’ SCHOLARSHIP SCHEME
Disclaimer for Sponsorship Applicants
Disclaimer for Sponsors
7. GENERAL RESTRICTIONS ON USE
You may use the Site only for lawful purposes.
You may not use the Site:
You also agree:
8. OUR LIABILITY
Your access to and use of the site/services or
any content are at your own risk.
9. SUSPENSION AND TERMINATION
10. INFORMATION ABOUT YOU AND YOUR VISITS TO
THE SITE
We process information about you in accordance
with our privacy policy. By using the Site, you consent to such processing and
you warrant that all data provided by you is accurate.
11. VIRUSES, HACKING AND OTHER OFFENCES
You must not misuse the Site by knowingly
introducing viruses, Trojans, worms, logic bombs or other material which is
malicious or technologically harmful. You must not attempt to gain unauthorized
access to the Site, the server on which the Site is stored or any server,
computer or database connected to the Site. You must not attack the Site via a
denial-of- service attack or a distributed denial-of service attack.
By breaching this provision, you would commit a criminal offence. We will
report any such breach to the relevant law enforcement authorities and we will
co-operate with those authorities by disclosing your identity to them. In the
event of such a breach, your right to use the Site will cease
immediately.
We will not be liable for any loss or damage caused by a distributed denial-of-
service attack, viruses or other technologically harmful material that may
infect your computer equipment, computer programs, data or other proprietary
material due to your use of the Site or to your downloading of any material
posted on it, or on any website linked to it.
12. VARIATIONS
We may revise these terms of use at any time
by amending this page. You are expected to check this page from time to time to
take notice of any changes we made, as they are binding on you. Some of the
provisions contained in these terms of use may also be superseded by provisions
or notices published elsewhere on the Sit
13. REFUND POLICY
Ranker.lk does not offer refunds as a regular procedure. As this is a paid online service providing access to a large pool of educational material accessible from the initial login, refunds will not be accommodated. However, in occasions where a user has a valid and genuine reason to request a refund, Ranker.lk will consider such requests on case-by-case basis and provide refunds as needed.
Last updated on 01/06/21
Ranker.lk
respects your privacy and endeavor to provide you secure and seamless access to
our Platform. Therefore, our policy contains provisions pertaining to the
information protection, retention and our security measures related to
safeguarding your information. We advise you to have a careful read of our
privacy policy.
1.
What do we collect?
We
collect personal and non-personal information (explained below) from you when
you voluntarily provide information at the point of subscribing to our Services.
We also collect information automatically from other technical means. Personal
and non-personal information together will be referred to as [“information”]
1.1.
Personal information
a.
The type of personal information that we may collect
and retain would be your name, A/L Batch, District, Address, email address and contact
number.
b.
Your financial details will not be retained
in our Platform except for the expiry and the last four digits of your debit or
credit card. Therefore, you may appreciate that we do not have access or we
will not obtain, store or retain any financial details that allow us or a third
party to operate your debit or credit card through our Platform.
c.
Since you are voluntarily providing this
information at the point of subscribing to our Services, you agree that we have
a reasonable and lawful basis to engage in certain functions such as compliance
with the law, update you of our Service offerings and marketing efforts.
d.
We agree to not to render your personal
information to any of the third parties or the Social Media Platforms (defined
below) unless in the circumstances mentioned below.
1.2.
Non-personal information
a.
You agree that when you subscribe to our
Services, there will be basic non - personal information collected via
tracking application such as “Cookies”. Cookies are alphanumeric
identifiers in the form of text files that are inserted and stored by your web
browser on your hard drive.
b.
The types of non-personal information that we
may obtain by Cookies and the usage of our Platform would be (a) browser type,
IP address, date, time and length of your visit in the Platform.
c.
We use your non – personal information to
recognize and understand your choices and preferences. This will enable us to update
you further about our Services, facilities, Packages and products.
2.
Why do we collect and share your information?
2.1. The
purpose behind collecting your information is to provide you with an efficient
and safe customer experience. Therefore, we collect information that we deem
necessary to provide you with a secure and efficient customer service
experience.
2.2. We
may disclose your information in the following circumstance:
a.
when we are obligated to disclose your
information to a government institution or law enforcement authority as
required by law, or based on an order received by a court of law.
b.
when we have a reason or a good faith basis
to believe that someone is causing injury to or interference with our rights or
property or to prevent such injury or interference to the rights or property.
c. when
we are required to share your information with the Integrated Service Providers
with whom we have a contract to host the Services, API integration and data
analytics services.
2.3.
You agree all of our Integrated Service
Providers have their individual privacy policies and contractual requirements.
Therefore, we cannot guarantee that such Integrated Service Providers will
comply with the Terms stated herein. As such, you agree that we wish to exclude
our liability for any non-compliances of Terms arising due to any practices
adopted by the Integrated Service Providers.
2.4.
We will not collect and retain information of
a minor below the age of 13. In respect of minors between the ages of 13 – 18, Representative’s
consent will be required to obtain and retain information. The Representative’s
consent will be validated by following certain verification procedures.
3.
How do we retain your information?
3.1.
Most of the non-personal information
collected by us will automatically get deleted after a lapse of a certain
period of time. You may also appreciate
that some of your personal information will be deleted upon you deleting your
account with us.
3.2.
However, we may also retain some of your
information, as prescribed by the laws.
4.
How do we protect your information
4.1.
We will take all reasonable security
precautions to protect your personal information provided to us. We have
adopted and maintain a security program that includes technical, and other
security measures designed to protect your personal information in compliance
with the accepted industry standards and applicable law, against anticipated or
actual threats to the security of personal information (“Ranker.lk Security
Program”)
4.2.
You may appreciate that the Ranker.lk
Security Program is periodically tested, reviewed and updated to be in
compliance with the industry practices and the applicable laws.
4.3.
However, you agree that whilst we take all
reasonable security precautions to ensure the safety of your personal
information, we cannot guarantee that your
information, whether during transmission or while stored on our Platforms will
be free from unauthorized access or that loss, misuse, destruction, or
alteration will not occur. Therefore, you agree that we cannot be held
liable for any such theft or loss of, unauthorized access or damage to, or
interception of any data or communications including personal information except
for a negligent act, omission or fault on our part to comply with the
established practices or to comply with the law.
4.4.
You agree that whilst having implemented all
reasonable security precautions, we cannot guarantee that any of the Integrated
Service Providers and other Social Media Platforms would store on their systems
or in their care will be free from unauthorized access or that loss, misuse,
destruction or alteration will not occur. Therefore, you hereby agree not to
hold us liable for any such theft or loss of,
unauthorized access or damage to, or interception of any data or communications
including personal information.
5.
Other policy details
5.1. We reserve the right to amend the policy statement from time to
time. Any such changes to the policy will be notified to you.
Last updated on – 09/08/20