This page sets out the terms on which you may
access and make use of our website [www.Ranker.lk] (the "Site").
refrain from using the Site.
1. ACCESSING THE SITE
2. ACCOUNT SECURITY
3. RELIANCE ON INFORMATION POSTED
Materials posted on the Site are not intended to replace formal, school based education. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to the Site, or by anyone who may be informed of any of its contents.
4. THE SITE CHANGES REGULARLY
We aim to update the Site regularly, and may change the content at any time. If the need arises, we may suspend access to the Site, or close it indefinitely. Any of the material on the Site may be out of date at any given time, and we are under no obligation to update such material. Also address changes to the law or regulatory changes to functionality offered through the service. Therefore you must look at the TERMS on and off to check for such changes.
5. RANKER.LK ACCOUNT
6. GENERAL RESTRICTIONS ON USE
You may use the Site only for lawful purposes. You may not use the Site:
You also agree:
7. OUR LIABILITY
Your access to and use of the site/services or any content are at your own risk.
8. SUSPENSION AND TERMINATION
9. INFORMATION ABOUT YOU AND YOUR VISITS TO THE SITE
10. VIRUSES, HACKING AND OTHER OFFENCES
You must not misuse the Site by knowingly
introducing viruses, Trojans, worms, logic bombs or other material which is
malicious or technologically harmful. You must not attempt to gain unauthorized
access to the Site, the server on which the Site is stored or any server,
computer or database connected to the Site. You must not attack the Site via a
denial-of- service attack or a distributed denial-of service attack.
By breaching this provision, you would commit a criminal offence. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the Site will cease immediately.
We will not be liable for any loss or damage caused by a distributed denial-of- service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the Site or to your downloading of any material posted on it, or on any website linked to it.
14. REFUND POLICY
Ranker.lk does not offer refunds as a regular procedure. As this is a paid online service providing access to a large pool of educational material accessible from the initial login, refunds will not be accomodated. However, in occasions where a user has a valid and genuine reason to request a refund, Ranker.lk will consider such requests on case-by-case basis and provide refunds as needed.
Last updated on 29/07/20
1. What do we collect?
We collect personal and non-personal information (explained below) from you when you voluntarily provide information at the point of subscribing to our Services. We also collect information automatically from other technical means. Personal and non-personal information together will be referred to as [“information”]
1.1. Personal information
a. The type of personal information that we may collect and retain would be your name, A/L Batch, District, Address, email address and contact number.
b. Your financial details will not be retained in our Platform except for the expiry and the last four digits of your debit or credit card. Therefore, you may appreciate that we do not have access or we will not obtain, store or retain any financial details that allow us or a third party to operate your debit or credit card through our Platform.
c. Since you are voluntarily providing this information at the point of subscribing to our Services, you agree that we have a reasonable and lawful basis to engage in certain functions such as compliance with the law, update you of our Service offerings and marketing efforts.
d. We agree to not to render your personal information to any of the third parties or the Social Media Platforms (defined below) unless in the circumstances mentioned below.
1.2. Non-personal information
a. You agree that when you subscribe to our Services, there will be basic non - personal information collected via tracking application such as “Cookies”. Cookies are alphanumeric identifiers in the form of text files that are inserted and stored by your web browser on your hard drive.
b. The types of non-personal information that we may obtain by Cookies and the usage of our Platform would be (a) browser type, IP address, date, time and length of your visit in the Platform.
c. We use your non – personal information to recognize and understand your choices and preferences. This will enable us to update you further about our Services, facilities, Packages and products.
2. Why do we collect and share your information?
2.1. The purpose behind collecting your information is to provide you with an efficient and safe customer experience. Therefore, we collect information that we deem necessary to provide you with a secure and efficient customer service experience.
2.2. We may disclose your information in the following circumstance:
a. when we are obligated to disclose your information to a government institution or law enforcement authority as required by law, or based on an order received by a court of law.
b. when we have a reason or a good faith basis to believe that someone is causing injury to or interference with our rights or property or to prevent such injury or interference to the rights or property.
c. when we are required to share your information with the Integrated Service Providers with whom we have a contract to host the Services, API integration and data analytics services.
2.3. You agree all of our Integrated Service Providers have their individual privacy policies and contractual requirements. Therefore, we cannot guarantee that such Integrated Service Providers will comply with the Terms stated herein. As such, you agree that we wish to exclude our liability for any non-compliances of Terms arising due to any practices adopted by the Integrated Service Providers.
2.4. We will not collect and retain information of a minor below the age of 13. In respect of minors between the ages of 13 – 18, Representative’s consent will be required to obtain and retain information. The Representative’s consent will be validated by following certain verification procedures.
3. How do we retain your information?
3.1. Most of the non-personal information collected by us will automatically get deleted after a lapse of a certain period of time. You may also appreciate that some of your personal information will be deleted upon you deleting your account with us.
3.2. However, we may also retain some of your information, as prescribed by the laws.
4. How do we protect your information
4.1. We will take all reasonable security precautions to protect your personal information provided to us. We have adopted and maintain a security program that includes technical, and other security measures designed to protect your personal information in compliance with the accepted industry standards and applicable law, against anticipated or actual threats to the security of personal information (“Ranker.lk Security Program”)
4.2. You may appreciate that the Ranker.lk Security Program is periodically tested, reviewed and updated to be in compliance with the industry practices and the applicable laws.
4.3. However, you agree that whilst we take all reasonable security precautions to ensure the safety of your personal information, we cannot guarantee that your information, whether during transmission or while stored on our Platforms will be free from unauthorized access or that loss, misuse, destruction, or alteration will not occur. Therefore, you agree that we cannot be held liable for any such theft or loss of, unauthorized access or damage to, or interception of any data or communications including personal information except for a negligent act, omission or fault on our part to comply with the established practices or to comply with the law.
4.4. You agree that whilst having implemented all reasonable security precautions, we cannot guarantee that any of the Integrated Service Providers and other Social Media Platforms would store on their systems or in their care will be free from unauthorized access or that loss, misuse, destruction or alteration will not occur. Therefore, you hereby agree not to hold us liable for any such theft or loss of, unauthorized access or damage to, or interception of any data or communications including personal information.
5. Other policy details
5.1. We reserve the right to amend the policy statement from time to time. Any such changes to the policy will be notified to you.
Last updated on – 09/08/20